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Company Accreditation Criteria

Below are the criteria you should confirm prior to submitting an application and the application fee of $825 USD. These criteria are reviewed through the application by a member of the CHPA team. If you have any questions prior to submitting your application, please email info@chpaonline.org.

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Current CHPA Member   All applicants must be current members in good standing of the association. If approved for membership, at any time during the 3 year period, your company chooses to cancel your membership for any reason, you will forfeit the remaining accreditation period.
Years of Membership    All applicants must have been members of the association for at least three (3) consecutive years. If there was a lapse in your membership, please contact our office for any specific questions.
Code of Ethics    During the application, you will be asked to confirm your company’s adherence and future adherence to CHPA’s Code of Ethics.
CCHP Certification    All applicants must have one (1) of the top five company executives who hold the Certified Corporate Housing Professional (CCHP) certification. If no one in your company currently holds this certification, click here to learn more information about it.
Event Attendance    All applicants must have attended at least one (1) Annual Conference or Regional Conference within the most recent year.
Data Collection Participation   Provider Members Only
All Provider Member applicants for the CHPA Company Accreditation must participate in the most recent industry data collection efforts run by CHPA. If you did not participate in the most recent survey, you will need to wait until the upcoming cycle to qualify for this accreditation.
Credit Report in Good Standing   All applicants must approve CHPA to run a credit report on your company. CHPA’s primary credit bureau is Experian. Should your company fail an Experian credit check, we will attempt to run a Duns & Bradstreet credit check using your D-U-N-S number, if applicable. Good standing is considered by the following metrics: (a) paying bills within 50 days of invoice due dates (b) credit score indicates a medium to low risk (c) no bankruptcy in the last 10 years (d) any judgments or liens will need documentation (e) combined outstanding collections are under $5,000 (above this threshold a letter of explanation will be required)

Please note that in order to maintain your accreditation over the three year period, your credit will be run annually and must meet the above criteria each time it is run. 
Operational Documents  

Although copies are not required with the application, all applicants must have the following operational documents. Please note they may be requested at any time during the application process.

  • Privacy Policy
  • Business Continuity Plan
  • Employee Handbook
Insurance   All applicants are required to hold and submit a certificate of company insurance. Minimum amounts for this accreditation are $1 million for each occurrence and $2 million aggregate of commercial general liability insurance.
Reference Letters  

All applicants are required to submit reference letters with their application. Depending on your member type with CHPA, your letters differ. Please see below for which types of letters are required.

Provider Members

  • Associate Partner (Must be a current CHPA member)
  • Provider Member (Must be a current CHPA member with whom you may have partnered with in the past. This serves as a peer-reference.)
  • Apartment/Property Manager, Relocation Company or Corporate Client

Associate Partner Members

  • Provider Member (Must be a current CHPA member)
  • Associate Partner (Must be a current CHPA member with whom you may have worked with in the past. This serves as a peer-reference.)
  • Apartment/Property Manager, Relocation Company or Corporate Client OR an additional Provider Member